Terms & Conditions

Last Updated: 10 September 2026

Welcome to Meera Pooja Cart. These Terms & Conditions govern your access to and use of our website www.meerapoojacart.com and the purchase of products through our online store.

By accessing, browsing, registering on, or purchasing from our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. About Meera Pooja Cart

Meera Pooja Cart is an online shopping platform offering pooja, religious, spiritual, devotional, and related products.

Throughout these Terms & Conditions, the words “Meera Pooja Cart,” “we,” “us,” and “our” refer to the website and its operator. The words “you,” “your,” and “customer” refer to the person accessing the website or purchasing our products.

2. Use of Our Website

By using our website, you agree that:

• You are legally capable of entering into a binding agreement.

• The information you provide to us is accurate, complete, and current.

• You will use the website only for lawful purposes.

• You will not attempt to interfere with or disrupt the website or its security.

• You will not use the website for fraudulent, abusive, or unauthorized activities.

• You will not copy, reproduce, distribute, or commercially exploit website content without our written permission.

We reserve the right to restrict or terminate access to our website if we reasonably believe that these Terms & Conditions have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However:

• Product colours may vary slightly depending on your device or screen settings.

• Product images may be for illustrative purposes and may not always represent the exact size, colour, packaging, or appearance of the product.

• Product dimensions, weight, packaging, and appearance may vary slightly from the information displayed on the website.

• Traditional, handmade, natural, or religious products may have minor variations that are not considered defects.

We reserve the right to correct errors, update product information, or modify product availability at any time without prior notice.

4. Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we may:

• Cancel the affected product or order;

• Offer an alternative product, where appropriate; or

• Provide a refund for the unavailable product.

If an order is cancelled by us due to product unavailability, any eligible amount paid for the cancelled item will be refunded using the applicable payment method or another suitable method.

5. Prices

All product prices displayed on the website are subject to change without prior notice.

The applicable price for an order will generally be the price displayed on the website at the time the order is placed.

Where applicable, taxes, shipping charges, handling charges, or other applicable charges may be displayed separately during checkout.

In the event of an obvious pricing or technical error, we reserve the right to cancel the affected order and refund any amount already paid.

6. Orders

When you place an order through our website, you are making a request to purchase the selected products.

After receiving your order, we may send an order confirmation through email, SMS, WhatsApp, or other available communication methods.

An order is subject to acceptance and availability.

We reserve the right to refuse, cancel, or limit an order in circumstances including, but not limited to:

• Product unavailability;

• Incorrect product or pricing information;

• Suspected fraudulent or unauthorized transactions;

• Duplicate or unusually large orders;

• Incorrect customer information;

• Delivery restrictions;

• Technical errors; or

• Any other legitimate business or operational reason.

If we cancel an order after payment has been received, the eligible amount will be refunded to you.

7. Customer Information

You are responsible for providing accurate information when placing an order, including:

• Full name;

• Mobile number;

• Email address;

• Billing address;

• Shipping address; and

• Any other information required to process the order.

Meera Pooja Cart will not be responsible for delays, failed deliveries, or additional costs caused by incorrect, incomplete, or outdated information provided by the customer.

8. Payment

We may offer one or more payment options, including online payment methods and Cash on Delivery, where available.

Payments may be processed through third-party payment service providers. By using an online payment method, you agree to comply with the applicable terms and conditions of the payment provider.

We do not knowingly store complete debit card, credit card, UPI, banking, or other sensitive payment credentials on our own systems where such information is processed by third-party payment providers.

9. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timeframe displayed on the website or communicated to the customer.

Delivery times may vary depending on:

• Delivery location;

• Product availability;

• Courier or logistics service;

• Weather conditions;

• Public holidays;

• Government restrictions;

• Transportation disruptions; and

• Other circumstances beyond our reasonable control.

Estimated delivery dates are indicative and are not guaranteed unless specifically stated otherwise.

Once an order has been handed over to the courier or logistics provider, delivery may be subject to the courier’s terms, processes, and service availability.

10. Delivery Issues

Customers should ensure that someone is available at the provided delivery address to receive the order.

If a delivery attempt fails because of an incorrect address, unavailable recipient, refusal to accept the parcel, or other customer-related reason, additional delivery charges or re-shipping charges may apply where permitted.

Customers should inspect the package at the time of delivery where reasonably possible.

If the package appears significantly damaged or tampered with, customers should document the condition and contact us as soon as possible.

11. Cancellation of Orders

Orders may be cancelled only within the period permitted under our applicable cancellation policy and before the order has reached a stage where cancellation is no longer possible.

Once an order has been dispatched, cancellation may not be possible.

If cancellation is accepted after payment, the eligible refund will be processed according to our applicable refund policy.

We may also cancel an order where required due to product availability, payment issues, suspected fraud, technical errors, or other legitimate reasons.

12. Returns and Exchanges

Returns or exchanges are subject to our applicable Return & Refund Policy.

Certain products may not be eligible for return or exchange due to their nature, hygiene considerations, customization, religious use, consumable characteristics, or other applicable reasons.

Where a return is permitted, the product may need to meet conditions such as:

• Being unused;

• Being in its original condition;

• Being returned with original packaging, tags, accessories, or invoices where applicable; and

• Being reported within the specified return period.

We reserve the right to reject a return if the product does not meet the applicable return conditions.

13. Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, incorrect, or materially different from the product ordered, please contact us as soon as possible.

We may request:

• Order details;

• Photographs or videos of the product;

• Photographs of the packaging;

• Unboxing evidence where applicable; and

• Other information reasonably required to investigate the issue.

After verification, we may provide an appropriate resolution, which may include replacement, return, refund, or another suitable remedy, subject to product availability and our applicable policies.

14. Refunds

Approved refunds will be processed according to our applicable refund policy.

The time taken for the refunded amount to appear in your bank account, card, UPI account, or other payment method may depend on the payment provider or financial institution.

Meera Pooja Cart is not responsible for delays caused by banks, payment gateways, card issuers, or other third-party financial service providers.

15. Promotional Offers and Discounts

From time to time, we may offer discounts, coupons, promotional codes, special offers, or other promotional benefits.

Promotional offers may be subject to additional conditions, including:

• Minimum order values;

• Specific products or categories;

• Limited validity periods;

• One-time use;

• Customer eligibility; or

• Other restrictions.

We reserve the right to modify, suspend, or withdraw any promotional offer at any time, subject to applicable law.

16. User Accounts

Where account registration is available, you are responsible for maintaining the confidentiality of your account credentials.

You are responsible for activities carried out through your account unless you have notified us of unauthorized access.

You agree to immediately notify us if you believe your account has been compromised.

We reserve the right to suspend or terminate accounts involved in fraudulent, abusive, unlawful, or unauthorized activities.

17. Intellectual Property

All content available on www.meerapoojacart.com, including but not limited to:

• Logos;

• Brand names;

• Text;

• Product descriptions;

• Photographs;

• Graphics;

• Designs;

• Website layout;

• Icons;

• Videos; and

• Other materials

may be owned by or licensed to Meera Pooja Cart and may be protected under applicable intellectual property laws.

You may not reproduce, copy, modify, publish, distribute, sell, or commercially exploit our website content without prior written permission.

18. Third-Party Services and Links

Our website may use or integrate third-party services such as payment gateways, courier companies, analytics services, communication services, or other technology providers.

We may also provide links to third-party websites.

We are not responsible for the content, security, privacy practices, availability, or policies of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

19. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be:

• Available without interruption;

• Free from errors;

• Free from viruses or other harmful components; or

• Compatible with every device, browser, or operating system.

The website may occasionally be unavailable due to maintenance, upgrades, technical problems, hosting issues, or circumstances beyond our control.

20. Limitation of Liability

To the maximum extent permitted by applicable law, Meera Pooja Cart shall not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of the website or purchase of products.

This does not exclude or limit liability that cannot legally be excluded or limited under applicable Indian law.

Nothing in these Terms & Conditions is intended to take away any rights or remedies available to consumers under applicable law.

21. Force Majeure

We shall not be responsible for delays or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control, including but not limited to:

• Natural disasters;

• Floods;

• Fire;

• Earthquakes;

• Epidemics or pandemics;

• War;

• Riots;

• Government restrictions;

• Strikes;

• Transportation disruptions;

• Internet or telecommunications failures;

• Courier or logistics disruptions; or

• Other unforeseen circumstances.

22. Privacy

Your use of our website is also governed by our Privacy Policy.

We may collect and process information necessary to provide services, process orders, communicate with customers, improve our website, prevent fraud, and comply with applicable legal requirements.

Please review our Privacy Policy for more information about how customer information is handled.

23. Changes to These Terms

We may update or modify these Terms & Conditions from time to time.

Any updated Terms & Conditions will be published on this page with the revised “Last Updated” date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

24. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from or relating to the use of this website or purchase of products shall be subject to the jurisdiction of the appropriate courts having jurisdiction under applicable Indian law.

25. Contact Us

If you have any questions, concerns, complaints, or requests regarding these Terms & Conditions, orders, products, or services, please contact us:

Meera Pooja Cart

Website: www.meerapoojacart.com
Mobile: +91 70207 08082
Email: meerapoojacart@gmail.com

We will make reasonable efforts to respond to customer queries and complaints within an appropriate timeframe.

26. Acceptance of Terms

By accessing or using www.meerapoojacart.com, registering an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with these Terms & Conditions, please do not use our website or place an order through it.